Terms & Conditions
Milestone Gems lab (MSGL) shall avail a report to their customer. The report shall reflect the results aftermath the examination of Gemstones set out in the confirmed order, delivered or handed personally to the MSGL. The examined report shall be considered original by the customer provided by MSGL & signature by its authorized representatives with a sealed Logo, the MSGL shall solely be responsible for such report. The signature in the reports must be the facsimile (exact copy) or in an electronic form. Gemstones serve exclusively as a representation of the inspected Gemstones and may vary in appearance. The outcomes contained within the report should be restricted to a choice of identified characteristics, which were discovered during the examination of the Gemstones in agreement with the large known logical guidelines (gemology) known at the time of the examination
The Terms, Conditions & Limitations describes MSGL’s procedures on the collection, examination and disclosure of the information when, a client requests and wish to utilize the Services of MSGL.
- MSGL uses the basic gemological examination tools and devices to provide the authentic information. However, information provided can be varied from place to place via the advancement in instruments. MSGL cannot be held responsible.
- The detection of synthetics, treatments & simulants is identified however; with the consistent evolution in technological field it cannot be possible (all the time) to identify the exact origin of the Gemstone.
- The treated Gemstones are not always identifiable to their best due to their treated enhancement However, the report shall clear that stone is treated or not.
- The examination performed on Gemstones especially diamond, ruby, sapphire and emerald may vary in accordance to the above discussed characters. MSGL & its staff shall never be held responsible at any time and any place due to the discrepancy which might be due to the other grading, enhancement and treatment or identification methods.
- The jewelry report is purely and merely based on the examination analysis report of Gemstones despite gemstone MSGL is not responsible for the accompanied reports and documentations.
- MSGL shall not be held responsible to the damages associated to the articles or gemstones claimed by the clients directly or indirectly via this examination report.
- MSGL shall not be held responsible for typo, dimension and association errors especially in case of treated stones in finding their dimensions and origin.
- MSGL by issuing this report clarifies; This report does not provide any Warranty/ Guarantee to any purchaser or client. Neither, MSGL agrees to purchase or replace any article (gemstone).
Disclaimer
The certificate issued by the MSGL is completely based on the expert opinions of certified gemologists. MSGL certificate is purely issued merely on the request of clients and it cannot/shall not be challenged in any court of law. MSGL do not believe in enhanced, dishonest and in-appropriate methods of violence and if any person found with or in similar situation with MSGL, he/she shall be accountable in court of law. (Terms and conditions of MSGL can timely be updated under the privacy policy).